Privacy Policy

TeleShort ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, andshare information when you use the TeleShort mobile applications and website (the "Service").

1. Information We Collect

We collect the following types of information to provide and improve our services:
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a. Information You Provide
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• Email address (when signing up or contacting support)
• Username or display name
• Language preferences

b. Automatically Collected Information
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• Device type, operating system, and app version
• Country and approximate location (based on IP)
• Session data and usage behavior (e.g., videos watched, duration, interactions)
• Advertising identifiers (e.g., IDFA, GAID)

c. Payment Data

• We process purchases (e.g., token packages) through Apple’s and Google’s in-app purchase systems.Token balances are stored in user accounts but we do not store any payment card information.

2. How We Use Your Information

We use your information to: - Deliver content and personalize your viewing experience - Improve thefunctionality and performance of the app - Analyze trends and user engagement - Provide customersupport - Communicate important app updates or promotions

3. Sharing of Information

We may share anonymized or aggregated usage data with service providers for analytics and performance monitoring. For example, we use tools like Google Analytics for app insights. We do not sell your personal data. We may also work with advertising partners in the future to deliver relevant ads. These partners may collect device or behavioral data through SDKs.

4. Optional External Payments

In the future, we may enable payment methods through third-party processors like Stripe, Pix, or MercadoPago, especially to support regional payment needs. These services will process your payment data according to their own privacy policies.

5. International Users

TeleShort is available globally, with a focus on Latin America and the Americas. We currently support Spanish, Portuguese, and English. All users are subject to the same privacy practices outlined here, regardless of country.

6. Data Retention

We retain user account data and usage logs for as long as needed to provide the service or as required by law. Token balances and purchase history are stored with your account unless you request deletion.

7. Your Rights and Choices

• You can request account deletion or data removal at any time by contacting us at support@teleshort.com.
• Currently, we do not offer opt-outs for analytics tracking or ad personalization, but we may add this functionality in the future.

8. Children’s Privacy

TeleShort is not intended for users under the age of 13 (or the equivalent age in your jurisdiction). We do not knowingly collect data from children.

9. Security

We use industry-standard technical and organizational measures to protect your data, including encryption, secure storage, and access controls.

10. Updates to This Policy

We may update this Privacy Policy from time to time. You will be notified of material changes via the app or website.

11. Contact Us

If you have any questions or requests regarding this policy, please contact us at: support@teleshort.com

By using TeleShort, you agree to the terms of this Privacy Policy.